Communication Tips

I attended an interesting seminar yesterday where Max Walker an Australian cricketer from the 80’s was guest speaker. He reminded us of the infamous underarm bowling fiasco from the Chappell brothers (& yes he was playing in the match and well remembered the booing as they, the Australians left the field.) Interesting the number of people (Gen Y’s who had no knowledge of the event! Must be getting old …)

Anyway, I really appreciated his spin (please excuse the pun!) on communication. When was the last time YOU had a decent conversation with your team or supervisors? There IS a need to interact, to make contact on a regular basis

Some tips ….

*        Listen! Listen! Listen!

*        Show you’re interested … nod, smile, stay focussed

*        Clarify! Clarify! Clarify!                      

*        Ask Questions!

*        BE present ie be aware of preparing to reply or jumping ahead in your thoughts

*        Be aware of your OWN attitude (take ownership)

*        Be aware of mood – your and theirs (take ownership)

& remember, most importantly to ….

                       

*        Include “thank you” in your conversations.

To succeed... You have to believe in something with such a passion that it becomes reality - Anita Roddick