- Tuesday is the best day for tactful discipline or having a serious heart-to-heart talk with your employees.
- Fridays are bad because the employee can broods over the weekend and can come in bitter and antagonistic on Monday.
- After your tactful discipline or heart-to-heart (on Tuesday), make sure you find a way by Wednesday to indicate there is no bad will.
Criticising a Worker
- At times it is necessary to criticise a worker on their methodology, approach, work habits or interpersonal skills. Ensure that this is NOT done in front of other employees as this can undermine their authority and confidence.
- It is a good tactic to prelude your criticism with a compliment regarding your employees work and to follow the criticism with a compliment. This takes the sting out of the criticism and provides some balance – not everything they do is bad!
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